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Online Shopping Q|A  

Who can I contact if I have any questions?

Please contact us at the salon on 03 9866 8088 or via email transform@shique.com.au, we are happy to answer any of your questions relating to placing an order, products or an order you have placed.

What if I can't find what I am looking for?

If you can't find a product you are looking for, need advice on what would be best for you or are simply interested in more information just ask!

Do you have a store I can visit?

Absolutely! All of our products are available online and at Salon Shique, 41 Ralston Street, South Yarra. For directions, please click here.

Is my payment secure?

Salon Shique Online Store payments are made via Pay Pal, they are safe, reliable and easy! You can use your existing Pay Pal account or if you don't have an account simply enter your Visa or Mastercard details.

How are my products delivered and how much does it cost?

All products are sent via Australia post at a cost of $8.50 unless specified otherwise. Please allow 2 to 7 days for delivery across Australia. If you have any special requests please contact the team in the salon on 03 9866 8088 or via email transform@shique.com.au and we will do our best to assist!

I am traveling and don't have a fixed address, how can I purchase items from the Salon Shique online store?

It's easy, simply use your local post office address, for example;

John Smith, c/o South Yarra Post Office, 100 Toorak Road, South Yarra 3141. We will email you your Australia post tracking number and you will be able to track your item and know exactly when it arrives at your local postoffice.

I don't want my house mates/partner or family members to know what I have purchased, how are my items packaged and labeled?

All of our products will be posted to you in the most appropriate sized satchel or parcel. Your address is hand written with our return address (not name), PO Box 404, South Yarra, 3141. Feel confident your purchase is private.

I live outside Australia, can I purchase from the Salon Shique online store?

If you live outside Australia and are interested in any products please contact transform@shique.com.au to discuss your needs.

Remember, if we haven't answered your question here contact the team on 03 9866 8088 or via email transform@shique.com.au